Determining Obligations under the Indiana Workers Compensation Act

Claims

The Claims Department is responsible for determining the obligations of Plan members under the Indiana Workers Compensation Act. As we strive to provide quality claims service to IPEP members, agents and employees in an equitable and timely manner, we follow these guiding principles:

  • Non-Adversarial Approach - Workers Compensation is a no-fault benefit delivery system. We strive to gain the trust and confidence of the injured employee and family, the IPEP member, and the treating medical professional.
     

  • Minimize and Determine the Extent of Disability / Impairment - We direct the best care available to achieve quality treatment outcomes and early return to work.
     

  • Early Intervention - Appropriate investigation should be undertaken to identify serious losses. Early recognition of a serious claim aids us in establishing the proper reserve and providing the appropriate medical care.
     

  • Claim Disposition - Our goal is to close the claim as soon as reasonably possible through appropriate case management and treatment plans.
     

  • Cost Containment - Control of costs is achieved through open communication with the injured worker, IPEP member, and medical providers in a managed care environment, with early intervention and timely case management.

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IPEP is an Indiana not-for-profit corporation organized in December 1989. Its purpose is to operate a self-funded group program for the purpose of satisfying the obligations of the members under the Indiana Workers' Compensation Act, the Indiana Workers' Occupational Diseases Act and the Indiana Employers' Liability Act. Membership in IPEP is limited to political subdivisions and governmental entities of the State of Indiana.

Toll Free: 800-382-8837

Phone: 765-457-9161

302 S Reed Rd. P.O. Box 1247

Kokomo, IN 46903-1247

Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc. Independent licensee of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.

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